Can I return an item without the original packaging on eForCity.com?
Yes, you can return an item without the original packaging on eForCity.com. We understand that sometimes the original packaging may be damaged or discarded. However, please note that returning an item without the original packaging may affect the refund or exchange process. To ensure a smooth return process, it is recommended to include any available accessories, manuals, or documents related to the product. Our customer service team will carefully evaluate the condition of the item and may provide a partial refund or charge a restocking fee if the package is incomplete or damaged. We strive to provide excellent customer service and will work with you to process your return efficiently.
Answered May 3, 2024
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