Can I exchange a product for a different one on eForCity.com?

eForCity.com has specific policies regarding exchanges. Generally, customers may not be able to directly exchange a product for a different one. Instead, eForCity.com typically allows returns for eligible items within a certain timeframe. After returning the original product, customers may then place a new order for the desired item. It is important to ensure that the product being returned meets the return policy criteria, which may include conditions about the product being unopened, unused, or in its original packaging. Additionally, customers should check if a return shipping fee applies. For accurate and up-to-date information about the exchange and return processes, it is advisable to refer to the policies detailed on eForCity.com. This will provide the specifics regarding timelines, potential fees, and any conditions that need to be adhered to for a smooth return and subsequent order.