If you ordered something from eFavormart and never received it, there is a procedure you can follow to try to find your missing purchase. First, make sure that you should have received it by now. Try tracking the package. If you are sure it has been delivered and can't find it, contact the shipper for help. If that fails, contact eFavormart.
If you ordered something from eFavormart and never received it, you may wonder what to do. This article will teach you what you need to do.
First of all, ensure you've waited long enough that you know your purchase should have been delivered. eFavormart takes 1 to 3 days to ship out an order after receiving it. Shipping by USPS anywhere in the continental United States takes an additional 5 to 10 business days after that. Orders shipped by UPS Ground take 5 business days. Orders shipped by UPS 3-Day Air or UPS 2-Day Air take 2 or 3 business days to ship. UPS Next Day Air takes only 1 day to ship. Shipping to Alaska or Hawaii can take longer.
International USPS orders usually ship within 10 to 21 days. Customs checks can lengthen this time. International orders shipped by UPS ships within 5 to 10 business days. Customs can delay these orders, too.
When you placed your order, eFavormart sent you tracking information for it. Open the email containing the information and get the tracking number. To track a USPS parcel, go here and enter the tracking number. To track a UPS parcel, go here and enter the number.
If the tracking says that your package has been delivered, or if it has no information but you are certain that you should have received it by now, follow these instructions:
If eFavormart determines that the reason for the delivery failure was incorrect or incomplete shipping information that you entered, it may, as a courtesy, split the replacement cost 50/50 with you.
To get help finding your missing order, you need to talk to an eFavormart customer service representative. You can contact one by chat or on the eFavormart help forum. There is no phone contact option.
GetHuman has been working for over 10 years on sourcing information about big organizations like eFavormart.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If I Never Received My Order from eFavormart.com? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.