Are there any restrictions on returning personalized or customized items?

Yes, there are restrictions on returning personalized or customized items. At eFavormart.com, we strive to provide personalized products that meet your specific requirements. However, due to the nature of customization, we cannot accept returns or offer refunds on customized items unless there is an error or defect on our part. We strongly encourage customers to carefully review all personalization details before placing the order to ensure accuracy. In the event of an error or defect, please contact our customer service within seven days of receiving the item to initiate the return or exchange process. Our dedicated team will assess the situation and work towards resolving the issue in a satisfactory manner. Rest assured, we are committed to your satisfaction and strive to deliver high-quality personalized products that exceed your expectations.