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How Do I Correct My Zillow Listing Location?

In a nutshell: Zillow listings must include the correct address to ensure accurate property mapping. Potential homeowners can find the property on the map, and buyers can search for homes in specific neighborhoods. While adding a complete address is part of compliance, there might be cases where the address on the listing is incorrect. How do you go about this if you are a property manager? What about if you are a potential homeowner? In this article, we'll discuss how to report an incorrect address to Zillow and how to correct your listing location in the platform.

Introduction

Zillow listings must include the correct address to ensure accurate property mapping. Potential homeowners can find the property on the map, and buyers can search for homes in specific neighborhoods. While adding a complete address is part of compliance, there might be cases where the address on the listing is incorrect. How do you go about this if you are a property manager? What about if you are a potential homeowner? In this article, we'll discuss how to report an incorrect address to Zillow and how to correct your listing location in the platform.

Sign in

Go to the Zillow Rentals Sign in page and log in with your email address and password. Tap Sign In. If you don't remember your password, click Forgot Your Password to reset it.

Go to the Listing With the Incorrect Address

Tap on the three-dot icon.

Tap Clone This Property

After clicking Clone This Property, just follow the prompts. By cloning, you can use the listing's essential information, but the property will be at a new address.

The other option is to archive the property to remove it from your listing. Then, you can add a new property with the correct address. To archive a property on Zillow, proceed to the next step.

Select the Property and Tap on the Three-Dot Icon

Click Archive Property

You can also report a property with an incorrect address to Zillow. Off-market properties and homes that are active on the market can be reported to Zillow if they have the wrong address. To do this, follow the next step below.

Click More on the Property Page

Tap Report a Problem With Home

Follow the prompts to report the issue to Zillow. If it's an active listing, tap More still, but click on Report Problem With Listing.

If you're trying to search for your listing, but it isn't mapped in the correct location, the best thing to do is submit a request to Zillow. Proceed to the next step.

Submit a Request

Fill out the form completely and include your email address and a detailed description of the problem. Click on the I'm not a robot box before clicking Submit.

Conclusion

If you need more information about editing your listings, visit the Help Center for comprehensive articles on using Zillow. Whether you are a real estate professional or a potential homebuyer, it offers a ton of information to help you better navigate the Zillow platform. The website also has a chat feature you can use if you have more questions about using Zillow. Do note that you will only be speaking to a virtual assistant via chat. If you prefer to contact Zillow directly, either call them or send a letter. You can also contact Zillow Customer Support anytime.

Further questions?

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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