How Do I Check My Zappos Gift Card Balance?

Having a Zappos gift card can help with purchasing a much-wanted item, but first you need to know how much is on the card. Gift card balances can be checked by logging into your account online and checking the account balance or by calling customer support or the number listed on the back of the classic card or in the email for electronic cards.

Zappos is a popular online retailer that is best known for selling shoes but has expanded its offerings to handbags, accessories, clothing and other items. If you have a Zappos gift card, you want to know how much spending power you possess, but how do you check the balance of your gift card? You can learn more about Zappos payment methods by contacting customer support here or reading about the ways to check your gift card balance.

Checking Zappos Gift Card Balance

There are two primary ways to check your Zappos gift card balance: online and via telephone.

Online Balance Inquiry

To check your Zappos gift card balance online, do the following steps.

  1. Open Zappos' website in your browser and log into your account.
  2. Go to "Your Account" and check your account balance.
  3. If you have already added a gift card, the balance will display under your account.
  4. If you have a new gift card (either electronic or classic card), add the card to your account to increase your overall balance.
  5. When you make a purchase, the total for the buy will be deducted from your account balance.

Telephone Inquiry

If you are having difficulty viewing your gift card balance online or want to know the amount of just one specific card, you can call customer support here and inquire about the value of that particular card. You can also call the number provided in the email for electronic cards or the phone number listed on the back of classic (plastic) cards.

Things to Know About Your Zappos Gift Card

Zappos gift cards are a great way to plan for future purchases or give someone a gift, but there are some limitations to the cards. These include:

  1. The only place you can use your Zappos gift card is at the company website or subsidiary sites for Zappos products. There are no brick-and-mortar locations.
  2. Cards should be treated as cash, and Zappos does not cover lost or stolen cards.
  3. Gift cards can only be purchased from Zappos' website or authorized third-party vendors.

A Zappos gift card is a great way to show someone you care or to save for an item you've had your eye on. To learn more about checking your card balance or using your card, contact Zappos' customer support here.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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