How Do I Recover My Yahoo Password Without the Phone Number or Email on the Account?

In a nutshell: If you forget your Yahoo password and don't have a recovery email or phone number, you can still recover your account. Start by visiting the Yahoo website and clicking "Sign In." Enter your username and click "Next." On the next page, click "Forgot Password" and then select "Try Another Way to Sign In." Choose to visit the Yahoo help page and select "Call Premium Customer Care." Dial the provided support phone number and enter the one-time code. This will allow you to request a new temporary password that you can later change. By following these steps, you can recover your Yahoo password without a recovery email address or phone number.

Dec 20, 2023

Introduction

Losing your Yahoo password means you’re locked out of your account, and that’s frustrating. Your Yahoo account can get locked if you forget your password and attempt to log in with the wrong one. The platform recognizes such attempts as suspicious activities, and account locking is one of the security measures. Recovering your account is crucial for re-accessing your emails and safeguarding your personal information. Here's how to recover your Yahoo password without a recovery email address and phone password.

Visit the Yahoo Website

The first step to recovering your Yahoo password or accessing any Yahoo services is visiting the company’s official website. Type Yahoo on your browser and select the first link on the search page.

Click “Sign In”

After accessing the Yahoo homepage, navigate to the top right of the page. Click the “Sign In” button.

Enter Your Username

Clicking the “Sign In” button opens the Yahoo log-in page. Start by entering your Yahoo username and then clicking “Next.”

Click “Forgot Password”

The Yahoo platform identifies your username and searches for your account. Next, it asks for your account password. A new page loads with a section to fill in your password. Ignore the blank space and click “Forgot Password” below it.

Try Another Way to Sign In

The next page requires you to enter a verification code sent to your email. Since you have no email address, select the option at the bottom. Navigate below the verification code section and click “Try Another Way to Sign In.”

Visit the Yahoo Help Page

Choosing to try a different sign-in option opens up a new page with two options to choose from. One is to call premium customer care, and the other is to visit the Yahoo help site. Select “Call Premium Customer Care.”

Call the Paid Support Number

Next, a new page loads with a customer support phone number laid out. Before calling this number, you must have your US credit or debit card. Dial the number on your phone and wait to speak to a customer support representative.

Enter the One-Time Code

Below the support phone number is a one-time code, which is crucial when contacting the Yahoo customer support team. The code expires in one minute; therefore, it’s essential to use it quickly. When you contact a customer support representative, you’ll be asked to provide your one-time code generated by the platform. Refer to the code below the customer support phone number and dial it while maintaining the phone call.

Request a New Temporary Password

Punching in the one-time code on your phone takes you directly to your account. From there, Yahoo support can email you or give you a temporary password that you can use to access your account. Request a temporary password, and then you can change it later on.

Conclusion

In our digital world, many accounts rely on passwords, and mixing or forgetting them is common. However, losing your phone number or recovery email can’t stop you from recovering your Yahoo password. Yahoo offers various solutions to the common issue of forgetting passwords and losing account access. If you follow the correct steps, you’ll be back to reading your emails in no time. To avoid losing your password frequently, write it on a paper or book and hide it in a place inaccessible to unauthorized persons.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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