The question we are asked most often is about how to talk to Wizz Air customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
No, you cannot split your baggage allowance into more bags. Each passenger is allocated a specific baggage allowance that must be adhered to, and this allowance cannot be divided among multiple pieces of luggage.
Asked Oct 25, 2024 8:15 PM
Does wizz priority cover all passengers on the booking?
Wizz Priority does not automatically cover all passengers on the booking. It is a service purchased individually for each passenger who wishes to benefit from the Wizz Priority services, such as priority boarding and extra cabin baggage allowance. Each person must have Wizz Priority added to their booking if they wish to use these benefits.
Asked Oct 25, 2024 8:13 PM
If I purchase a 32kg baggage, can I split this between multiple bags i.e. 1x 20kg bag and 1x 12kg bag?
No, you cannot split the weight allowance between multiple bags. If you purchase a 32kg baggage allowance, it must be contained within a single bag.
Asked Oct 24, 2024 11:03 AM
how to cancel payment for a selected seat in the cabin
If you need to cancel a payment for a selected seat on a Wizz Air flight, you typically cannot cancel a seat selection payment once it has been confirmed. However, you can remove the seat selection from your booking, but this may not result in a refund for the seat fee. Please check the terms and conditions related to seat selection for specific details on cancellations and refunds.
Asked Oct 18, 2024 4:57 PM
Дочери 14лет, она собирается ехать к тете в норвегию из польши, дочка гражданка украины. Едет сама. Авиапереаозчик Wizz air. Нужно ли ей сопровождение, пропустят ли ее на паспортном контроле без родителей?
Для путешествия несовершеннолетних без сопровождения родителей или законных представителей часто требуется согласие. Wizz Air позволяет путешествовать детям от 14 лет без взрослого сопровождения, но обязательно предоставьте все необходимые документы, такие как согласие одного из родителей или опекунов. На паспортном контроле ребенка будут пропускать, если у нее есть все требуемые документы, включая паспорт и, возможно, другие разрешения. Рекомендуем уточнить все детали заранее, чтобы избежать неприятностей при посадке на рейс.
We look to the Wizz Air issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.