Venus.com Customer FAQ
Top Answers & How-to Guides
What is Venus.com's Phone Number?
The question we are asked most often is about how to talk to Venus.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
What is your size chart?
Our size chart provides detailed measurements and is designed to help you find the perfect fit. We understand that women come in various...
Ask any question you have about Venus.com customer service, get an answer now.
Order Tracking
How do I track my order?
To track your order, simply go to the "Order Tracking" section on our website and enter your order number and email address. Once you...
Returns and Exchanges
Can I return or exchange an item?
Yes, you can return or exchange an item purchased from Venus.com. We understand that sometimes a product may not meet your expectations,...
Shipping Policies
What is your shipping policy?
At Venus.com, we strive to provide a seamless and enjoyable shopping experience, including a hassle-free shipping policy. We offer...
Gift Cards
Do you offer gift cards?
Yes, Venus.com offers gift cards. Our gift cards are the perfect option for any occasion, whether it's a birthday, anniversary, or...
Order Management
Can I cancel my order?
Yes, you can cancel your order on Venus.com. We understand that circumstances may change, and we strive to accommodate our customers'...
International Shipping
Do you ship internationally?
Yes, we do ship internationally! Venus.com is proud to offer worldwide shipping to our valued customers. Whether you reside in the...
Sizing Information
What is your size chart?
Our size chart provides detailed measurements and is designed to help you find the perfect fit. We understand that women come in various...
Help me with my Venus.com customer service issue
Ask any question you have about Venus.com customer service. We will do our best to get you answers right away.
We look to the Venus.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Venus.com issues reported to GetHuman