How Do I Check the Status of My Unemployment Claim with the Utah Department of Workforce Services?

The Utah Department of Workforce Services encourages claimants to always refrain from fraud by being transparent when providing the information requested. At GetHuman, we work to make your life easier by providing the relevant information you need when seeking vital services, especially those relating to customer care. Unemployment may not be a bad thing after all if you request for and receive benefits during your temporary unemployment phase.

Apr 28, 2020

Unemployment comes unexpectedly, and it's your preparedness that may make the difference during such trying times. Utah residents may turn to the Utah Department of Workforce Services to get some relief in terms of unemployment benefits, a weekly stipend that you may be eligible for if you're unemployed but actively searching for work.

Technology has automated vital services, and unemployment insurance is no exception. You may file your claim online, but you first have to create an account at the Department of Workforce Services website. Afterward, you'll receive a pin that you'll be using to access your account and file weekly claims. Weekly certification is essential to continue receiving unemployment insurance (UI) benefits. Below is a guide on how you can check the status of your unemployment claim.

Department of Workforce Services (DOW) Website

The Utah DOW has a website whereby unemployed persons can:

  1. Seek and access employment opportunities

  2. Request for unemployment insurance benefits

  3. Check the state of weekly claims

To check the state of your weekly application:

  1. Sign in to your unemployment account on the DOW website. At the top right corner of the home page, click on sign in, then "my Unemployment."

  2. Log into your account using the pin set up after the first unemployment claim

  3. If it's your first week of seeking unemployment claims, you'll not receive payment even if you meet eligibility requirements per Utah Law. However, you may get a waiting week credit. (You must file for benefits for the waiting week to enable time for the establishment of eligibility and subsequently qualify for waiting week credit)

  4. Between the first and third week, you may not receive a payment if this is your first application. Therefore, your first benefit may be in three weeks after your claim, and payment isn't made on the same day of every week

  5. On the "my Unemployment" home page, you'll be able to see a summary statement of your monthly benefits payments

Other reliable means

If navigating through the website to check your unemployment benefits status proves unreliable, you have the option of:

  1. Checking the bank balance of your checking or savings account. The DOW services staff only discharges electronic payments and cannot make payments to prepaid debit cards. If you're using the U.S. bank Reliacard (the card issuer creates, doesn't require a bank account, and works as a Visa debit card), you may check your monthly statement at the usbankreliacard.com website. To switch between payment options, claimants can do so online at their DOW unemployment account or by calling the Claims Center customer service team.

  2. You can contact the customer service team to request the information. You'll receive a request to submit your online pin to verify your identity and protect your information. Your pin should be confidential. To speak to a customer service agent, you may check out a list of the contact information that GetHuman has gathered for the Utah Department of Workforce Services.

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