The Gethuman team is committed to making life easier by providing step by step guides to help you work out some of those problems like reactivating your Uber account. Our platform connects you to customer support teams by providing you with the company phone numbers for easier service delivery. You can trust us always to have your back.
Established in 2009, Uber started as just an idea; tap into your phone and get a fast driver to take you from city to city; fast and conveniently. The idea later grew into a global venture aimed at connecting drivers and passengers all over.
Uber then made it possible for just anyone to access their services for rides and eats with a simple sign up through their mobile App and choosing a ride from their various ride types. Some of the rides are UberX, Uber Pool, Uber Bike, Uber Comfort, Uber Black, Uber Air, and the famous Uber Chap Chap, all at reasonable prices.
However, if you are offline for 90 plus days, your account is automatically deactivated as a rider or driver. Besides the 90 days offline period, other reasons for deactivation are; Sign up on multiple devices, wrong or inconsistent credit card details, violation of the terms and conditions, which could be regarded as fraud, opening different accounts with the same phone number.
Deactivating the account can also be based on using the same email address in other Uber accounts, the use of one credit card in multiple accounts, and outstanding payments.
No need for alarm as you can get your account up and running again.
Uber Account; How to reactivate
It would be best to keep in mind that your account's reactivation will rely on the initial reason for its deactivation. For reasons such as fraud, the chances of reactivation are minimal. For minor deactivation reasons such as Sign-up in multiple devices, there are ways you can use to reactivate your account.
Reactivation no.1
For starters, you can talk to Uber Customer Support via email where you are to provide a government-issued identity card and to explain the circumstances in which your account was disabled. In the email, you the subject line ‘My account was suspended.' If you activated your account over a year ago, you would be required to do a re-verification.
Reactivation no.2
Alternatives
Suppose the above steps do not work. There are other methods you can use to get your account reactivated. These are;
Phone Number
You can talk to the Uber Customer Support team by giving them a toll-free call. . It is the quickest and easiest way to get assistance for account reactivation and any other query you may have with your Uber account.
Online help pages
Uber has a help center in its social media pages such as Twitter and Facebook. You can post your problem, and one of their agents will respond to you via chat.
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