You can contact UberEats in several ways and talk to their customer support team. You can contact them right from the UberEats app, email them and send them a tweet or private message on Twitter. You can also call their phone number directly or get a link from the UberEats help page.
How Do I Call UberEats?
The UberEats app is a fantastic way for you to get food delivered to your door from the restaurants you love. Food delivery at the click of a button is getting increasingly popular especially due to the pandemic.
However fantastic food delivery is, things do occasionally go wrong. When they do, you will have to contact UberEats and rectify the matter.
Some of the reasons why you may want to contact UberEats is receiving the wrong order, your order being delayed or if you want to change your order. With the vast volume of orders that Uber Eats processes, issues are bound to arise occasionally.
Nothing is perfect but the good news is that you can contact UberEats customer service for any issue. You can contact them in the following ways:
UberEats App
You can use the UberEats app you used to order your food to contact customer service. UberEats has a team of customer service agents who offer support in real time or at least close to it.
The process of contacting them via the app is as follows:
Once you are in the help section of the app, you should be able to receive help on a wide variety of issues. You will be able to get assistance with both past orders and orders that are in progress.
The UberEats app is especially helpful for orders in progress because you will be getting live support.
Social media platforms are a viable way for you to contact UberEats. Twitter in particular is very effective for general queries that you have for UberEats.
There is no specific Twitter handle for UberEats so your queries should be directed to UberEats support. That is their customer support Twitter account.
You can simply tweet them and await a response. You can also get real time updates on issues with and changes to the UberEats app.
Sending an email is always a great method of communication. It is especially good for messages that you want to be private.
However, you should be very careful about sending sensitive information via email like account passwords. UberEats will never ask you for the password so it is probably a fraudulent party using the account if you receive such a request.
An email is not as fast as using the UberEats app but it will get the job done. You will also receive follow-up emails on how to email customer support right from the UberEats app.
You will find the UberEats customer support email address here.
Phone
Calling UberEats customer service is one of the best ways to contact them. It is especially a great avenue to use if you have an issue that requires you to speak to a live person.
The issue you have may be too complicated for you to present via text. Some people just feel better communicating with a real person and feel that their problem has been heard.
There are certain issues that you can only address via the phone. For example, if you want to change some things about your order, you can only do it over the phone.
You will find the UberEats customer service phone number here.
Help Page
Another avenue you can use to get help from Uber Eats customer support is their help page. You cannot use the help page to contact them directly but there will be a link to a way you can.
The help page is a great resource to use and a starting point for addressing any issues you have with the app. There is a lot of advice on how to solve various issues with the app.
Only when you cannot get sufficient information should you use any of the links on the page and contact customer support directly.
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