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Do you offer insurance for lost or damaged packages?

Asked 2 years ago
UK Mail does provide options for insurance related to lost or damaged packages, allowing customers to have peace of mind when shipping their items. The level of insurance coverage may vary based on the specific service selected and the value of the items being shipped. Generally, standard shipping services may include a limited amount of coverage, while other premium services can provide enhanced insurance options for valuable or high-value items. It is advisable for customers to carefully review the terms and conditions associated with the service they choose, as these will outline the specific coverage limits and claims process. In the event of lost or damaged packages, claiming insurance typically requires documentation such as proof of value and evidence of the loss or damage. Customers can also check the precise details regarding insurance on the UK Mail website, where more comprehensive information about their services and available options can be found. By doing so, customers will gain a better understanding of what is covered, the claims procedure, and any potential limitations. This knowledge can be quite helpful in making informed decisions when sending important packages through UK Mail.
Answered Jul 9th 2025

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