How do I initiate a claim for a lost or damaged package?

To initiate a claim for a lost or damaged package with UPS Mail Innovations, the first step is to gather all pertinent information regarding the shipment. This includes the tracking number, the original shipping receipt, and any details regarding the contents and value of the package. It is essential to keep in mind that claims can typically only be filed by the sender of the package. After gathering the necessary information, the next step is to visit the official UPS website. There, you will find specific instructions for filing a claim. The process usually involves filling out a claims form online and submitting any required documentation to support the claim. It is advisable to carefully follow the guidelines provided on the website, as there may be deadlines for filing claims based on the service used. Additionally, claimants may need to provide proof of value, which can often be in the form of invoices or receipts for the items that were lost or damaged. If further assistance is needed, the UPS website will generally contain relevant contact information, which can guide claimants through the process.