© GetHuman Inc.

How Do I Setup Bill Pay with Truist Bank?

Jul 13, 2023

One of the best ways to approach bill payment is leveraging Bill Pay, a service offered by Truist on its online banking platform. With Bill Pay, customers can access electronic versions of their bills, keep tabs on due dates, set reminders and organize their payment frequency to stay ahead of their bills. Below is a breakdown of how to set up Bill Pay with Truist. 

Setting Up Bill Pay With Truist

Activate Online Banking

  • Visit your local bank to activate your online banking system. You can also log into your bank's website and set up an online profile to activate your online banking.
  • On the bank's website, follow the prompt to fill in your personal details, including the type of account and number, your full name and other relevant information. 
  • Review the details and select Continue to create a username and password for your online account.
  • Review the terms and conditions before submitting your details to activate your online account.

Add Payees

After creating an online banking account, the next step is to create a list of payees (individuals to make payments to). Payees vary from individuals to companies to pay once, monthly or annually. 

  • Log into your online account and select Bill Pay at the top of the screen.
  • On the Bill Pay page, select Add Payee and enter their details in the appropriate boxes. This includes the payee's name, account details, address and other relevant information. 
  • Next is to designate the type of payee, for example, credit card, mortgage, car finance or utility. 
  • Review the information on the payee before selecting Add Payee to submit the details.

Keep in mind that you can add as many payees as you want to provide a centralized bill payment process.

Scheduling Payments

The next step is to set up the frequency of payment for each bill based on due dates, importance and the number of payments. While logged into your online Truist account, select Bill Pay > Payee. You will get a drop-down menu with a list of payees > choose the payee you want to pay.

  • Once you pick a payee, indicate if you're making a one-time payment or setting up an automatic payment system for subsequent payments.
  • For automatic bill payment processing, you need to designate the frequency. This could be weekly, biweekly, monthly or annually depending on the nature of the bill.
  • For one-time payments, enter the date under Specific Date for payments. Enter the dates for other payees on the Start Date > Select the Payment Will End section to enter the final date.
  • You can narrow down your payments with specialized entries such as After a Number of Payments for installments and When I Decide to Cancel for manual payments. 

Double-check your payee details, including the payment dates, to ensure you meet deadlines and avoid mix-ups when processing payments. Set up reminders to alert you when each payment is due to help prevent errors and correct the dates. For more questions on setting up a Bill Pay, you can contact Truist's customer service.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why does GetHuman Write How-to Guides for Truist Bank Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Truist Bank

Asked 3 years ago
Updated 2 years ago
Viewed 2,192,731 times
Setting Up Bill Pay With Truist
How to Set Up Bill Pay

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!