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What is the policy on price matching at Toys 'R' Us?

Asked 5 months ago
Toys 'R' Us has a price matching policy designed to ensure that customers receive the best possible prices on their purchases. Under this policy, if a customer finds a lower price on an identical item at a competitor, Toys 'R' Us may match that price. However, there are certain conditions that customers should be aware of. Typically, the item in question must be in stock at both Toys 'R' Us and the competitor's store, and the competitor must be an established retailer. It is important to note that the price matching policy may not apply to prices from auction sites or during promotional events or clearance sales. Additionally, customers might need to provide proof of the competitor's price, such as an advertisement or a screenshot, to qualify for the price match. For the most accurate and up-to-date information regarding the price matching policy, customers are encouraged to check the Toys 'R' Us website or review the current terms while shopping in-store. Instances of price matching may also vary based on specific promotions or regional practices, so it is wise to familiarize oneself with the details before making a purchase.
Answered Jul 9th 2025

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