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How long does it take to process a refund?

Asked 2 years ago
The processing time for a refund at Toys ''R'' Us can vary based on several factors, such as the original payment method and the circumstances surrounding the return. Generally, if the purchase was made using a credit or debit card, refund processing may take around five to seven business days after Toys ''R'' Us has received and processed the returned item. If the order was placed online or through a gift card, the refund might be issued directly to the account used for the purchase or as store credit. It is important to keep in mind that processing times can also be influenced by the bank or financial institution involved. For specific details regarding a particular return or to view the most current information regarding refunds, it is advisable to check the relevant section on the Toys ''R'' Us website.
Answered Jul 9th 2025

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