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Can I cancel or edit my order after it has been placed?

Asked 2 years ago
Once an order has been placed on Torrid.com, the ability to cancel or edit it depends on various factors, including the status of the order. Torrid processes orders quite quickly, and if an order is being prepared for shipment, modifications may not be possible. However, if an order is still in the processing stage, there could be a chance to cancel or make changes. It is important to act quickly if you need to change or cancel an order. Customers are encouraged to check the order confirmation email for details regarding their order status. If an order is eligible for modification, instructions will typically be provided there. For the most accurate and up-to-date information regarding order cancellation or editing, it is advisable to refer to the current web page. This page may have specific guidelines or procedures that can help customers navigate their concerns.
Answered Jul 25th 2025

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