© GetHuman Inc.

Tobi.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Tobi.com Customer Service?

The question we are asked most often is about how to talk to Tobi.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Tobi.com customer service, get an answer now.
Contact Tobi.com customer service

Recent Tobi.com Customer Questions

Help me with my Tobi.com customer service issue

Order Tracking

How Do I Track My Tobi.com Order?

There are many ways to track your Tobi.com order so you can stay updated at all times. You can use the official website, phone...
Read more

Can I change or cancel my order?

Customers may change or cancel their orders if they act quickly and the order is still being processed. Once dispatched,...
Read more

Returns and Exchanges

What is the return policy for Tobi.com?

Tobi.com offers a return policy allowing returns within thirty days of delivery, provided items are unworn, unwashed, and in...
Read more

How long does it take to process a return?

The return processing duration at Tobi.com generally takes five to seven business days after receiving the returned item. This...
Read more

What is Tobi.com's policy on damaged or defective items?

Tobi.com addresses damaged or defective items by encouraging returns or exchanges, typically requiring reports within a few...
Read more

Payment and Discounts

What payment methods are accepted on Tobi.com?

Tobi.com accepts numerous payment methods for customer convenience, including major credit cards like Visa, MasterCard,...
Read more

Are there any discounts or promotions available?

Tobi.com often runs various promotions and discounts, including seasonal sales and special offers for new customers. To stay...
Read more

How can I apply a discount code at checkout?

To use a discount code on Tobi.com, add your items to the cart and go to checkout. Enter the code in the "Promo Code" section,...
Read more

Shipping Information

Do you offer international shipping?

Tobi.com provides international shipping options, enabling customers from various countries to order items. The availability...
Read more

Do you offer express shipping options?

Tobi.com provides several shipping options, including express shipping, which may vary based on items and destinations....
Read more

Sizing and Gift Cards

What is the sizing chart for Tobi.com?

Tobi.com provides a detailed sizing chart to help customers find the right fit for various apparel categories, including...
Read more

Are gift cards available for purchase?

Yes, Tobi.com does offer gift cards in different denominations, making them a great choice for occasions like birthdays and...
Read more

Features and Applications

What is the Tobi.com rewards program?

The rewards program at Tobi.com allows customers to earn points through purchases and various activities such as referrals and...
Read more

Does Tobi.com have a mobile app?

Tobi.com does not have a dedicated mobile app at this time, but the site is fully optimized for mobile browsing, making it easy...
Read more
We look to the Tobi.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Tobi.com issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!