What is the return policy for Tobi.com?

Asked 6 months ago
At Tobi.com, we understand that sometimes a product might not be the perfect fit for you. That's why we offer hassle-free returns within 30 days of purchase. To initiate a return, simply contact our customer support team with your order number and the reason for return. We accept returns for items that are in their original condition, unworn, and with all tags attached. However, please note that certain items such as swimwear, intimates, and beauty products are not eligible for return due to hygiene reasons. Once your return is approved, you will receive a prepaid return label that you can use to ship the item back to us. Once we receive the item and confirm its condition, we will promptly issue a refund to your original payment method. For more information, please refer to our detailed return policy on our website.
Answered Nov 1, 2023

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