Can I change or cancel my order?

Yes, you can change or cancel your order on Tobi.com under certain conditions. If you wish to make any modifications or cancel your order, please contact our customer service team as soon as possible. However, please note that orders are processed quickly to ensure prompt delivery, so changes may not always be possible, especially once the order has been shipped. We recommend reaching out to our customer service team within 24 hours of placing your order for the best chance of making any changes. If your order has already been shipped, you may need to initiate a return or exchange process once it is delivered. For more detailed information on our return and exchange policy, please refer to our Returns & Exchanges page on our website.