How long does it take to process a return?

At Tobi.com, we aim to make the return process as quick and efficient as possible. Once we receive your return package, it typically takes our team 5-7 business days to process the return. Please note that this time frame may vary during peak seasons and promotions when we experience higher volumes of returns. We kindly ask for your patience and understanding during these busier periods. Once your return has been processed, you will receive an email notification confirming the refund. The refund will be issued to the original payment method, and it may take an additional 5-7 business days for the funds to reflect in your account, depending on your bank's processing time. We appreciate your cooperation and apologize for any inconvenience caused.