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Threadless.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Threadless.com Customer Service?

The question we are asked most often is about how to talk to Threadless.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Threadless.com customer service, get an answer now.
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Recent Threadless.com Customer Questions

Help me with my Threadless.com customer service issue

Order Tracking

How can I track the status of my order?

Customers can monitor their Threadless.com order status using a confirmation email that contains a tracking number and link to...
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Can I change my shipping address after placing an order?

After placing an order on Threadless.com, changing the shipping address is dependent on the order's status. If the order has...
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How long does it take for an order to be delivered?

Delivery times for orders from Threadless.com vary based on shipping method, destination, and season. Generally, processing...
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Can I cancel my order on Threadless?

Threadless has a cancellation policy, but it depends on when you request it. Orders are processed quickly, and if an order is...
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What happens if my item is damaged during shipping?

When an item is damaged during shipping, Threadless advises customers to examine their package right away. Taking photos of the...
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Payment and Shipping

What payment methods are accepted on Threadless?

Threadless accepts several payment methods including major credit cards like Visa, MasterCard, American Express, and Discover,...
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Are there any discounts or promotions available on Threadless?

Threadless frequently has various discounts and promotions, such as seasonal sales or first-time order discounts. Customers...
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Do you offer international shipping?

Threadless.com does provide international shipping to various countries. Customers can view shipping options and costs during...
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Returns and Exchanges

Can I return or exchange an item I purchased from Threadless?

Threadless offers a customer-friendly return and exchange policy allowing returns or exchanges within thirty days of receiving...
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What is Threadless' return policy?

Threadless has a generally accommodating return policy, allowing returns typically within thirty days of delivery, provided...
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How is Threadless handling returns during the pandemic?

Threadless has adapted its return policies during the pandemic to enhance customer satisfaction while prioritizing health and...
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Is there a warranty on Threadless merchandise?

Threadless does not typically offer a formal warranty for its products, but they do focus on customer satisfaction. If there is...
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Product Information

Are there any sizing charts available for Threadless products?

Threadless offers sizing charts for its apparel to assist customers in selecting the right fit. These charts list measurements...
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What is Threadless' privacy policy?

Threadless maintains a detailed privacy policy that describes the collection, usage, and security of personal data. This...
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How are Threadless products manufactured?

Threadless focuses on quality and ethical manufacturing by collaborating with print partners who use sustainable methods....
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Can I create my own design and sell it on Threadless?

Individuals can indeed create and sell their own designs on Threadless by submitting original artwork after creating an...
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Are there any age restrictions for using Threadless?

Threadless.com requires users to be at least thirteen to create accounts, and those under eighteen may need parental consent...
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We look to the Threadless.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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