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Can I return or exchange an item I purchased from Threadless?

Asked 2 years ago
Threadless has a customer-friendly return and exchange policy that allows individuals to return or exchange items within a specific timeframe after purchase. Generally, if a customer is not satisfied with their order, they may initiate a return or exchange within thirty days of receiving the item. The item should be in its original condition, which means it must be unwashed, unworn, and in its original packaging if applicable. To initiate a return or exchange, customers should typically access the return or exchange section on the Threadless website where they can find detailed instructions on how to proceed. It is important for customers to follow the provided guidelines to ensure a smooth process. The website often includes information about which items are eligible for return or exchange, as some customized products or special items might have different rules. Customers are encouraged to review the return policy outlined on the Threadless website for the most accurate and up-to-date information, including any potential fees or return shipping costs that may apply. For assistance, customers may also look for contact information on the current page, as this can provide further guidance should they have additional questions about their specific situation.
Answered Oct 11th 2025

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