Can I cancel my order on Threadless?

Asked a year ago
Yes, you can cancel your order on Threadless, but only if it meets certain requirements. If you wish to cancel, it is important to contact their customer support as soon as possible through email or phone. Orders that have not entered the production process can usually be canceled without any issues. However, if your order has already started production, it may not be possible to cancel. Additionally, personalized or made-to-order items cannot be canceled once the production has begun. Therefore, it is crucial to reach out to Threadless customer support promptly to discuss your specific situation. They will be able to guide you through the cancellation process and advise on the best course of action based on your order's status.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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