What happens if I can't attend an event I've purchased tickets for on StubHub?

If a customer is unable to attend an event for which they have purchased tickets on StubHub, they have several options available to them. One of the most common solutions is to resell the tickets on the StubHub marketplace. This platform allows users to list their tickets for sale, potentially recouping some or all of the money spent on the original purchase. It is important for the customer to check the listing options available to ensure that they can sell their tickets based on their specific situation. Additionally, StubHub has a FanProtect Guarantee that provides reassurance to customers regarding their purchases. This guarantee may cover certain aspects of ticket listings, including those that are sold by other users. However, customers should review the specific details and terms associated with the FanProtect Guarantee to understand how it applies to their individual circumstances. Should customers decide to resell their tickets, they need to be mindful of the event's date and the time available for selling. The demand for specific events can vary significantly, and selling tickets closer to the event date might present challenges. For the most accurate and up-to-date information regarding ticket resale and other policies related to inability to attend an event, customers are encouraged to refer to the information provided on the current StubHub website.