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SmartBuyGlasses.com Customer FAQ

Top Answers & How-to Guides

How do I Contact SmartBuyGlasses.com Customer Service?

The question we are asked most often is about how to talk to SmartBuyGlasses.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer a try-on service for eyeglasses?

Yes, SmartBuyGlasses.com offers a virtual try-on service for eyeglasses. Our innovative technology allows customers to virtually try...
Ask any question you have about SmartBuyGlasses.com customer service, get an answer now.
Contact SmartBuyGlasses.com customer service

Returns & Exchanges

How Do I Return My Item to SmartBuyGlasses.com?

If you aren't satisfied with something you bought from SmartBuyGlasses, you can return it for a refund or exchange if you make the...
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Can I exchange my eyeglasses for a different style?

Yes, you can exchange your eyeglasses for a different style at SmartBuyGlasses.com. We understand that selecting the perfect pair of...
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Order Tracking

How do I track my order?

To track your order, simply log in to your SmartBuyGlasses account and navigate to the "My Orders" section. You will find a tracking...
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Warranty

What is the warranty policy for SmartBuyGlasses.com?

SmartBuyGlasses.com offers a two-year warranty on all eyewear products purchased from our website. This warranty covers any defects...
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Order Cancellation

Can I cancel my order after it has been placed?

Yes, you can cancel your order after it has been placed, but it is important to do it as soon as possible. At SmartBuyGlasses.com,...
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Prescription Lenses

Do you offer prescription lenses for all frames?

Yes, SmartBuyGlasses.com offers prescription lenses for the majority of frames available on our website. We strive to provide a wide...
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Order Processing Time

How long does it take to process an order?

At SmartBuyGlasses.com, we strive to process orders as quickly as possible to ensure prompt delivery of your eyewear. The processing...
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Payment Methods

What payment methods are accepted on SmartBuyGlasses.com?

SmartBuyGlasses.com offers a variety of convenient payment methods to enhance your shopping experience. We accept major credit and...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping to over 100 countries worldwide. At SmartBuyGlasses.com, we understand that our customers come...
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Prescription Eyewear Returns

What is your return policy for prescription eyewear?

Our return policy for prescription eyewear allows customers to return their purchase within 100 days from the date of delivery. This...
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Discounts & Promotions

Do you offer any discounts or promotions?

Yes, we offer various discounts and promotions on our website. SmartBuyGlasses.com regularly features special promotions, seasonal...
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Refund Policy

What is your refund policy?

Our refund policy at SmartBuyGlasses.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied...
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Try-On Service

Do you offer a try-on service for eyeglasses?

Yes, SmartBuyGlasses.com offers a virtual try-on service for eyeglasses. Our innovative technology allows customers to virtually try...
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Help me with my SmartBuyGlasses.com customer service issue

Ask any question you have about SmartBuyGlasses.com customer service. We will do our best to get you answers right away.
We look to the SmartBuyGlasses.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
SmartBuyGlasses.com issues reported to GetHuman
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