SmartBuyGlasses.com Customer Service Issues

I am extremely disappointed with my recent order of the Chloe CE [redacted] | 46 | Blue glasses. Despite being promised delivery in 2-3 business days, they are now back-ordered. This is unacceptable, especially considering the amount I paid, and I urgently need my new prescription. The order number is CA[redacted]G. Please address this issue promptly to avoid a negative review. I am requesting a 70% discount on a different pair of glasses that can be delivered quickly. Below are a couple of options I am interested in: 1. Vera Bradley VB Whitney Kids MDM - [redacted] 2. Stella McCartney SK0025O Kids [redacted] - [redacted] 3. Stella McCartney SK0054O Kids [redacted] - [redacted] I am disappointed by the lack of professionalism and care shown in handling my order. I trust that this situation will be rectified promptly.

Yesterday, a purchase was made on my Bancolombia credit card ending in [redacted] for $[redacted],[redacted].00, which I did not authorize. It seems that my credit card information has been stolen. I spoke with the bank, and they advised me to contact you to cancel the unauthorized purchase and request that you send an email to this address reporting the incident and accepting the refund request. I await your kind response. Thank you very much, Diego Uribe V. Email: [redacted]