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Skullcandy Customer FAQ

Top Answers & How-to Guides

What is Skullcandy's Phone Number?

The question we are asked most often is about how to talk to Skullcandy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Where can I find replacement ear tips for my Skullcandy earbuds?

You can easily find replacement ear tips for your Skullcandy earbuds on our website. Simply visit our online store and navigate to...
Ask any question you have about Skullcandy customer service, get an answer now.

Recent Skullcandy Customer Questions

My right earbud wont turn on or connect

If your right Skullcandy earbud is not turning on or connecting, there could be a number of causes. Here are a few options you can try to revive it: 1. Reset your earbuds: Remove all Skullcandy devices from your phone's list of paired Bluetooth devices, turn your earbuds off, and wait some time before turning them back on and re-pairing. 2. Recharge your earbud: It could be that the battery is dead. Place the earbud in the charging case and ensure the case is charged as well. 3. Check for physical damage: Sometimes the device could have physical damage that prevents it from working properly. If none of these steps work, it might be a hardware issue that needs professional attention.
Asked Mar 30, 2024 12:31 PM

Help me with my Skullcandy customer service issue

Products

What is Skullcandy known for?

Skullcandy is renowned for its expertise in creating high-quality audio products, specifically headphones and earbuds. With a fusion...

Compatibility

Can I connect my Skullcandy headphones to multiple devices at once?

Yes, Skullcandy headphones offer the convenience of connecting to multiple devices at once. Most of our wireless headphone models,...

Can I use my Skullcandy headphones with a gaming console?

Yes, you can use your Skullcandy headphones with a gaming console. Skullcandy headphones are designed to be compatible with various...

Warranty

What is the warranty on Skullcandy products?

Skullcandy offers a limited manufacturer's warranty on all of their products. The duration of the warranty varies depending on the...

Durability

Are Skullcandy headphones sweat-resistant or waterproof?

Skullcandy headphones are designed to be sweat-resistant, providing a reliable audio experience during workouts or other activities...

Return Policy

Does Skullcandy offer a return policy?

Yes, Skullcandy offers a return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you...

Accessories

Where can I find replacement ear tips for my Skullcandy earbuds?

You can easily find replacement ear tips for your Skullcandy earbuds on our website. Simply visit our online store and navigate to...
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