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How Do I Change My Currency on My Skrill Account?

In a nutshell: Skrill lets users hold money in different currencies, but the primary currency can't be changed. What you can do is add secondary balances in multiple currencies to avoid conversion fees. The primary currency is used for payments, but you can convert the secondary balances to your primary currency. If you really want to switch your primary currency, the only option is to close your current account and open a new one using your preferred currency. Read this guide for a simple breakdown of your options and what steps to take if you want to update your currency.

Dec 11, 2025

Introduction

Skrill lets users hold money in different currencies, but the primary currency can't be changed. What you can do is add secondary balances in multiple currencies to avoid conversion fees. The primary currency is used for payments, but you can convert the secondary balances to your primary currency. If you really want to switch your primary currency, the only option is to close your current account and open a new one using your preferred currency. Read this guide for a simple breakdown of your options and what steps to take if you want to update your currency.

Sign in to Your Account

Enter your login credentials and click Log In. You can also log in with a passkey if you have one.

Click Settings

Do you wish to change the currency of your primary balance? The only way to do this is to close your account. Once logged in, go to Settings, where you can close your Skrill account.

Click Account Settings

Click Close Account

State the Reason Why You're Closing Your Skrill Account

You can say that you're only closing the primary account to open another one in a different currency. You're also not required to answer the question, so feel free to just click Close Your Account.

Before closing your Skrill account, make sure you've spent your available funds. Otherwise, you won't be able to close your account when your balance is over 6 EUR. Users with a crypto balance must sell it first before closing the account. Also, make sure you don't have any pending transactions. If your balance is 0.00, it's free to close your account.

Note that you can no longer use your physical Skrill card after closing your account. You also no longer have access to your transaction history.

Now, you can set up another account using your preferred currency. To do this, proceed to the next step

Set Up Your Account

To set up your account, select your country of residence, state, and currency. Make sure you select the correct currency before clicking Next.

Enter Your Email and Password

Enter your email address and password, and don't forget to put a check mark in the two boxes. Then, click Next. Follow the on-screen instructions to successfully set up another account with Skrill using your preferred currency.

Users who only want another currency to avoid conversion fees can set up a secondary currency instead. To do this, proceed to the next step.

Sign Back In and Go to Exchange

Convert Your Balance to Another Currency

The new currency will be your secondary balance. But as mentioned, only the balance on your primary account is used for payments.

Another way to create a new currency or secondary balance is to deposit money in your preferred currency. However, please keep in mind that money deposited via bank wire transfer is converted to your primary currency. The amount will be different due to conversion fees.

Conclusion

If you're an active Skrill user moving to another country, closing your account and setting up another one with your preferred currency would be a good option. Just follow the steps above on how to close your Skrill account and set up a new one. Now, if you're only looking to have multiple secondary currencies, consider converting your primary balance instead. Do you still have further questions? Please don't hesitate to contact Customer Support.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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