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Six Flags Customer FAQ

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What is Six Flags's Phone Number?

The question we are asked most often is about how to talk to Six Flags customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Six Flags Customer Questions

Can i buy ticket in advance to use within 6 months

Yes, you can buy tickets for Six Flags in advance. However, they usually need to be used within the same season you purchased them. So if you buy a ticket in the summer, it has to be used before the conclusion of the summer season. Typically, Six Flags tickets do not have a validity period as long as six months. It's recommended to plan your visit and purchase tickets accordingly. Please note that some tickets can have specific restrictions or conditions, so be sure to read all the details before purchasing.
Asked Jun 8, 2024 1:01 AM

Help me with my Six Flags customer service issue

Membership and Refunds

How Do I Cancel My Six Flag Membership and Get a Refund?

If you want to cancel your Six Flags membership account and receive a refund, you must schedule a date on which you wish your...

Tickets and Reservations

How Do I Find My Tickets for Six Flags?

Looking at all the Six Flags ticket choices above, it easy to see how confusing it can get it can get even more confusing if...

Do I need to print my tickets or can I show them on my phone?

Guests at Six Flags parks typically have the option to display their tickets on mobile devices instead of printing them....

Park Hours and Operations

What are the park hours for Six Flags?

Park hours at Six Flags differ by location, season, and events. Typically, during peak times, parks open at 10 to 11 AM and...

What happens if it rains on the day of my visit to Six Flags?

On rainy days at Six Flags parks, light rain may not cause many changes, but some outdoor rides might close temporarily for...

Food and Drinks

Are outside food and drinks allowed in the park?

Outside food and drink are generally not allowed at Six Flags parks to maintain safety and guest experience. Exceptions exist...

Is smoking allowed in the park?

Six Flags parks have a policy that limits smoking to specific areas to provide a comfortable environment for all visitors....

Accessibility and Services

Can I bring my own stroller or wheelchair?

Guests are usually permitted to bring their own strollers and wheelchairs to Six Flags parks, though certain areas may have...

Are there locker facilities available in the park?

Six Flags parks generally offer lockers for guests to securely store personal items while they enjoy the park. Lockers are...

Pet Policy

Are pets allowed inside Six Flags?

Six Flags does not allow pets in the parks to maintain safety for guests and animals. However, service animals trained to...

Ride Information

What are the height restrictions for the rides?

Height restrictions at Six Flags vary by park and ride type, with children's rides generally requiring heights from thirty-six...

Does Six Flags offer discounts for groups or schools?

Six Flags does provide discounts and special pricing for groups and educational organizations, allowing them to save on...

Are there any age restrictions for entering the park without an adult?

Six Flags parks typically require guests under fourteen to be with an adult aged eighteen or older. Policies can differ by...
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