© GetHuman Inc.

Roxio Customer FAQ

Top Answers & How-to Guides

What is Roxio's Phone Number?

The question we are asked most often is about how to talk to Roxio customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Roxio customer service, get an answer now.
Contact Roxio customer service

Recent Roxio Customer Questions

HOW DO I GET ASSISTANCE FROM ROXIO CUSTOMER SERVICE PHONE NUMBER

There is a link to the most up-to-date contact information right here on this page that you're viewing.
Asked Oct 14, 2025 9:05 PM

Help me with my Roxio customer service issue

System Requirements

What are the system requirements for Roxio software?

System requirements for Roxio software differ based on the specific product. Typically, users need a compatible operating...
Read more

Can I use Roxio software on Mac?

Roxio mainly develops software for Windows, but it does offer Toast Titanium for Mac users. This program provides various...
Read more

Video and Audio Editing

Can I edit videos with Roxio software?

Yes, Roxio provides various software solutions for video editing with tools to trim, crop, merge clips, add effects, adjust...
Read more

Can Roxio software convert audio files to different formats?

Roxio software includes tools for converting audio files into various formats, making it adaptable for different devices and...
Read more

What file types can I import and export using Roxio?

Roxio supports various file types for import and export across its software, including AVI, MP4, WMV, MPEG for video, MP3, WAV,...
Read more

Can I use Roxio software for backing up files?

Roxio software can definitely be used for file backups. It includes various programs, like Roxio Easy Backup, which simplify...
Read more

Software Features

What formats does Roxio software support for burning discs?

Roxio software is versatile, supporting various disc formats for burning, including Audio CD, MP3 CD, Video DVD, Data DVD,...
Read more

Are there any additional fees or subscriptions required to use Roxio software?

Roxio software usually involves a one-time payment, but some products may have optional updates or features that require extra...
Read more

Updates and Returns

What is the return policy for Roxio software products?

Roxio generally allows refunds for software products within thirty days of purchase. Terms can differ based on the purchase...
Read more

Can I upgrade my current Roxio software version to the latest version?

Upgrading to the latest version of Roxio software typically varies by product and licensing. Roxio usually provides upgrade...
Read more

Installation and Activation

How do I uninstall Roxio software?

To uninstall Roxio software, Windows users go to Control Panel, select "Programs and Features," find the Roxio program, and...
Read more

What should I do if I have a problem during the installation of Roxio software?

To troubleshoot installation issues with Roxio software, first verify system requirements and disable any antivirus or firewall...
Read more

What is the process for activating Roxio software?

Activating Roxio software involves launching the program post-installation, entering the activation key found in the packaging...
Read more

Customer Support

What are common troubleshooting steps for Roxio software issues?

To troubleshoot Roxio software issues, ensure you have the latest version, check system compatibility, look for conflicting...
Read more

How do I access customer support resources for Roxio?

To find customer support resources for Roxio, users should visit roxio.com and navigate to the support section. Here, they can...
Read more

Are there any online communities or forums for Roxio users?

There are several online platforms where Roxio users can share advice, solve problems, and discuss product features. These...
Read more
We look to the Roxio issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Roxio issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!