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Rite Aid Customer FAQ

Top Answers & How-to Guides

What is Rite Aid's Phone Number?

The question we are asked most often is about how to talk to Rite Aid customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Where Can I Find My Rite Aid Account Number?

Rite Aid offers customers a straightforward way to access their account information. Whether you're a current member or a...

Is It Possible to Merge Two Rite Aid Accounts?

Merging two Rite Aid accounts can be done by following a few straightforward steps. By consolidating multiple accounts into one...
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Recent Rite Aid Customer Questions

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Account Management

Where Can I Find My Rite Aid Account Number?

Rite Aid offers customers a straightforward way to access their account information. Whether you're a current member or a...

Is It Possible to Merge Two Rite Aid Accounts?

Merging two Rite Aid accounts can be done by following a few straightforward steps. By consolidating multiple accounts into one...

How Do I Unlock My Rite Aid Account?

Don't panic when locked out of your Rite Aid account. The company has set up a recovery process that is straightforward and...

Delivery Issues

How to Report an Issue with Rite Aid Delivery?

To quickly resolve an issue with your Rite Aid delivery, call Rite Aid customer support immediately or contact the delivery...

How Do I Complain to Rite Aid About a Late Delivery?

Rite Aid's late deliveries can cause problems for its customers. When dealing with delayed delivery, it is important not to...

What Should I Do When Rite Aid Delivery by Usps Is Missing?

Experiencing a missing Rite Aid delivery by USPS can be frustrating, but remaining calm and following the appropriate steps...

Gift Card Management

If I Don't Claim an Rite Aid Gift Card, What Happens?

If a Rite Aid gift card goes unredeemed for more than two years, the retailer will likely deactivate it. Once Rite Aid...

How Do I Transfer an Rite Aid Gift Card to Another Account?

Transferring a Rite Aid gift card to another account can be seamless when approached correctly. Each situation might be unique;...

Payment and Returns

What are the accepted payment methods at Rite Aid?

Rite Aid offers various payment methods for customer convenience, including major credit cards, cash, debit cards, and mobile...

Can I return a prescription medication at Rite Aid?

Rite Aid does not permit the return of prescription medications due to safety concerns; however, they provide assistance for...

Can I use manufacturer coupons at Rite Aid?

Yes, Rite Aid accepts manufacturer coupons, allowing customers to save on their purchases. It is important to follow store...

What is the Rite Aid return policy for non-prescription items?

Rite Aid's return policy permits customers to return non-prescription items within thirty days of purchase. A receipt is...

Store Information

Are there any age restrictions for purchasing certain products at Rite Aid?

Rite Aid enforces age limitations on specific products due to safety and legal issues. Customers need to be at least eighteen...

What are the hours of operation for Rite Aid stores?

Rite Aid store hours can vary by location, with many opening around 8:00 AM and closing by 10:00 PM. Hours may change on...

Are there any discounts or promotions available for Rite Aid customers?

Rite Aid offers various discounts and promotions, including weekly sales, seasonal offers, and a rewards program that allows...

Can I order products online and pick them up at a Rite Aid store?

Rite Aid allows customers to shop online and pick up orders at local stores for added convenience. Shoppers can select items...

How can I find out about available vaccines?

Individuals can learn about available vaccines at Rite Aid by visiting their official website, which usually has information on...

Prescriptions and Services

Can I refill my prescription online at Rite Aid?

Rite Aid allows customers to refill prescriptions online through their website. Users can log into their accounts to manage...

What is the process for transferring prescriptions to Rite Aid?

To transfer prescriptions to Rite Aid, customers can either visit a local store or use the Rite Aid website to provide...

What health services does Rite Aid offer?

Rite Aid provides a range of health services including prescription management, immunizations, health screenings, and wellness...

Are there pharmacy rewards programs at Rite Aid?

Rite Aid has a rewards program for pharmacy customers called Wellness+. This program enables members to earn points on...

What should I do if my prescription is out of stock?

If a prescription is unavailable at Rite Aid, start by confirming with a pharmacy team member. They can inform you of restock...
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Rite Aid issues reported to GetHuman
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