Public Mobile Customer FAQ

You can find your Public Mobile account number by logging into your Self-Serve account, selecting the "Profile" or "My Account" section, and looking for your account details there.

To reduce the frequency of verification codes when logging in, ensure you check the option to trust the device if offered. If the feature isn't available, it may be their policy to enhance security by always requiring verification.

We're sorry to hear you're having trouble signing into your Public Mobile account. If you've forgotten your password, you can reset it by clicking on the 'Forgot password?' link on the login page. You'll be asked to input your email address and you will receive an email to reset your password. If you're still unable to log in, it may be due to some technical issues. In this case, it's recommended to clear your browser's cache and cookies and try again. Also, trying a different device or web browser can sometimes help. Remember, your username is usually the email address you used when setting up your account.