PropertyRoom Customer FAQ

Once your item has been shipped, you will receive a tracking number via email. This tracking number can be used on the shipping carrier's...

At PropertyRoom, we offer a variety of convenient payment options to ensure a smooth and hassle-free experience. You can make payments...

After winning an auction on PropertyRoom, you are required to make payment within five business days. Failure to do so may result in...

Yes, you can cancel your bid on PropertyRoom, but only under certain circumstances. To cancel your bid, you must contact customer support...

If you win an auction on PropertyRoom but have a change of heart, we understand that circumstances can change. However, it is vital If you decide not to proceed with the purchase after winning an auction, it is considered a breach of contract. PropertyRoom may take action against you, such as suspending your account or charging a penalty fee. Therefore, we highly recommend considering your bidding decisions carefully before participating in an auction to avoid any potential complications. In case of any uncertainties or concerns, we encourage you to reach out to our customer support team, who will be happy to assist you and provide further guidance....

At PropertyRoom, we strive to provide utmost customer satisfaction. Our return policy offers a hassle-free experience. If you are not...

No, PropertyRoom does not offer any warranties on the items sold. All items are sold in their current conditions and are often obtained...

No, individuals cannot directly sell items on PropertyRoom. PropertyRoom is an online auction platform that exclusively works with...

If you receive a damaged item from PropertyRoom, we apologize for the inconvenience and will swiftly address the issue. We encourage...

If you do not receive your item from PropertyRoom, there are procedures in place to address the situation. Firstly, it is advised to...