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How do I report a power outage?

Asked 3 months ago
To report a power outage in the areas served by Progress Energy Florida, customers typically have a few different options. Customers can report an outage through the official website, where there is usually a dedicated section for outage reporting. This section often allows users to report an outage online by providing their account information, such as their address or account number. Another common method for reporting an outage is by using a mobile app that may be available for customers. These apps often feature an outage reporting function for added convenience. Additionally, customers can generally report outages by calling the designated customer service hotline. The phone number for this service is usually provided on a bill or the company’s official website, where one can also find information on the estimated time for the restoration of power. For the most accurate and updated methods, it is advisable to check the current website of Progress Energy Florida, where the contact information and specific instructions for reporting outages are readily available.
Answered Sep 9th 2025

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