What are the different rate plans available and how do I change my current plan?
Asked a year ago
Progress Energy - Florida offers several rate plans to meet the diverse needs of its customers. The available rate plans include the Standard Residential Service, Time-of-Use, and Economy Service. The Standard Residential Service is the default plan and charges a consistent rate per kilowatt-hour (kWh) consumed. The Time-of-Use plan offers different rates depending on the time of day, encouraging customers to shift their electricity usage to off-peak hours to save money. The Economy Service plan offers a reduced rate for customers who are willing to have their electricity service interrupted during times of high demand.
To change your current rate plan, you can do so easily through the Progress Energy - Florida website. After logging into your account, navigate to the "Manage My Account" section and select the "Rate Plan" option. From there, you can review the available rate plans and select the one that best suits your needs. The change will typically take effect on your next billing cycle. Alternatively, you can also call Progress Energy - Florida's customer service helpline to request a rate plan change.
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