What are the different rate plans available and how do I change my current plan?

Asked 6 months ago
Progress Energy - Florida offers several rate plans to meet the diverse needs of its customers. The available rate plans include the Standard Residential Service, Time-of-Use, and Economy Service. The Standard Residential Service is the default plan and charges a consistent rate per kilowatt-hour (kWh) consumed. The Time-of-Use plan offers different rates depending on the time of day, encouraging customers to shift their electricity usage to off-peak hours to save money. The Economy Service plan offers a reduced rate for customers who are willing to have their electricity service interrupted during times of high demand. To change your current rate plan, you can do so easily through the Progress Energy - Florida website. After logging into your account, navigate to the "Manage My Account" section and select the "Rate Plan" option. From there, you can review the available rate plans and select the one that best suits your needs. The change will typically take effect on your next billing cycle. Alternatively, you can also call Progress Energy - Florida's customer service helpline to request a rate plan change.
Christian Allen is the editor / author responsible for this content.
Answered Nov 1, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Progress Energy - Florida?

If you need to call Progress Energy - Florida customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Progress Energy - Florida

Progress Energy - Florida

Find a list of many popular Progress Energy - Florida questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Progress Energy - FloridaProgress Energy - Florida Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!