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Primus Telecom Customer FAQ

Top Answers & How-to Guides

What is Primus Telecom's Phone Number?

The question we are asked most often is about how to talk to Primus Telecom customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a contract or cancellation fee with Primus Telecom?

No, there is no contract or cancellation fee with Primus Telecom. We believe in providing our customers with the freedom to choose...
Ask any question you have about Primus Telecom customer service, get an answer now.

Services

What services does Primus Telecom provide?

Primus Telecom offers a wide range of telecommunications services for both residential and business customers. Our services include...

Landline

Do I need a landline to use Primus Telecom services?

No, you do not need a landline to use Primus Telecom services. Primus Telecom offers a variety of services that can be used without...

Number Porting

Can I keep my current phone number when switching to Primus Telecom?

Yes, you can keep your current phone number when switching to Primus Telecom. We understand the importance of maintaining the same...

Pricing

What is the pricing for Primus Telecom plans?

At Primus Telecom, we offer a variety of plans to suit your communication needs. Our pricing is designed to be competitive and affordable....

Payment Methods

What are the available payment methods?

Primus Telecom offers various convenient payment methods to suit customers' preferences. We understand the importance of flexibility...

Bundle Services

Can I bundle internet and phone services with Primus Telecom?

Yes, you can bundle internet and phone services with Primus Telecom. We offer a convenient and cost-effective option to combine these...

International Calling

Do you offer international calling options?

Yes, Primus Telecom offers international calling options to its customers. We understand the need to stay connected with loved ones...

Coverage Area

What is the coverage area for Primus Telecom services?

The coverage area for Primus Telecom services is extensive and encompasses a broad range of areas. Primus Telecom provides nationwide...

Equipment Compatibility

Can I use my own modem or phone equipment with Primus Telecom?

Yes, you can use your own modem or phone equipment with Primus Telecom. Our services are compatible with most standard modems and phone...

Contracts

Is there a contract or cancellation fee with Primus Telecom?

No, there is no contract or cancellation fee with Primus Telecom. We believe in providing our customers with the freedom to choose...

Help me with my Primus Telecom customer service issue

Ask any question you have about Primus Telecom customer service. We will do our best to get you answers right away.
We look to the Primus Telecom issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Primus Telecom issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
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