Primus Telecom allows customers to use their own modem or phone equipment, provided that the equipment is compatible with Primus services. For Internet services, users should check to ensure that their modem meets the necessary specifications and is approved for use with the Primus network. For VoIP services, it is important to verify that any phone equipment, such as IP phones or adapters, is compatible with the Primus VoIP platform. Customers can typically find a list of compatible devices or specific requirements on the Primus website. It is advisable to review the information available on the current webpage to ensure a smooth setup process and to avoid any service interruptions. If users have specific questions about compatibility, it is best to consult the latest resources provided on the Primus Telecom website.