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What is the warranty policy for your products?

Asked 2 years ago
Pottery Barn Kids offers a warranty policy that typically covers defects in material and workmanship for a specific timeframe. This warranty is usually valid for one year from the date of purchase. It is important to note that this warranty does not cover damages resulting from normal wear and tear, misuse, or improper care. In addition, items that have been modified or repaired by anyone other than Pottery Barn Kids are generally excluded from the warranty. If a customer discovers a defect within the warranty period, they may be eligible for a replacement or repair of the item, depending on the nature of the defect. This policy applies to most of their furniture and some decorative items, but specific products may have different warranty terms. Therefore, it is advisable for customers to read the warranty information provided with their purchase or check the product details on the Pottery Barn Kids website for any variations that might apply to particular items. For detailed information regarding specific products or for any inquiries about warranty claims, customers are encouraged to refer to the current website where contact details and additional support resources may be available. This ensures that customers receive the most accurate and up-to-date information regarding the warranty policy for their purchases.
Answered Jul 24th 2025

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