PoshMark Customer FAQ

Access to your PoshMark account is typically immediate after creating your account. If you are facing issues accessing your account, ensure you have verified your email address and are using the correct login credentials. If your account is temporarily locked due to security reasons, it may take some time to regain access.

If your account was hacked, we recommend resetting your password using the "Forgot Password" feature on the login page. Follow the instructions sent to your email to create a new password. If you encounter issues during this process, please refer to the most up-to-date contact information available on this page for further assistance.

We understand this situation can be concerning. It's essential to check your Poshmark order history to see if there are multiple transactions for the same item. If charges appear incorrect or duplicated, please refer to the most up-to-date contact information right here on this page for assistance.

If you are unable to comment on an item, it may be due to app or website glitches, or the seller may have disabled comments for that listing. Try refreshing the page or logging out and back in. Ensure your app is updated to the latest version. If the problem persists, consider checking your internet connection or trying a different device.

If you've changed your phone number and are unable to receive the verification code, you can try using the email linked to your account for verification. If that does not work, there should be options available to update your phone number or verify your account through other means. Look for those options on the login or verification page.