There's many of reasons why you may need to recovery your Ourtime.com account. these helpful tips can assist you with this.
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Account recovery reasons on Ourtime.com typically involve four scenarios. The first, and most common one, is that a user has forgotten their password. The second scenario is if the user has lost access to the email address with which they signed up on Ourtime.com. The third reason why users want to recover their Ourtime.com accounts is if their account is hacked and they want to change their log in details. The last reason for account recovery on Ourtime.com is that a user cancelled their account subscription, accidentally or intentionally, and now wants to reactivate their subscription.
Change password
If you have forgotten your password, then you will follow the following process:
Change email
If you no longer have access to your email address, you will have to change it in your account information. You can do this through the following process:
Security breach
If you suspect that your account has been compromised by fraudulent people, then you should follow the above steps to change your email address and password and lock out the fraudster(s) from your account. You should then report the breach to Ourtime.com to customer care.
Account Reactivation
If you cancelled your subscription and want to reactivate it, you can do it through the website. Reactivating your account will initially give you access to free services on your account but not the paid for services. You will be asked whether you want to reactivate your account and once you agree you will be redirected to the reactivation page.
On the reactivation screen, select whether you want your account to be publicly visible or you want it hidden. To activate your account to a fully paid subscription, do the following:
1. Launch your web browser and open Ourtime.com
2. Log in to your account
3. Click 'Settings' in the top right corner of the account page
4. Click 'My Account' from the drop-down menu and select 'Account Status'
5. In the Account Status section, click 'View Account Status'
6. Click 'Upgrade Now' to evaluate your package options and chose the most applicable one.
To contact Ourtime.com's customer support for account recovery issues, it is best to call their mobile number which you can retrieve from GetHuman.
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