Norton AntiVirus Customer FAQ

There is a link to the most up-to-date contact information right here on this page that you're viewing.

We're sorry to hear that. For this kind of issue, you'd need to reach out to Norton's Customer Service directly. There's a link on this page that will lead you to Norton's most up-to-date contact information. Please use that to get in touch with them, and they'll be able to assist you further. It's important to address this issue promptly to ensure unauthorized charges are not being made.

We're very sorry to hear about this situation. Any billing matters, especially those concerning unauthorized charges, should be resolved as quickly as possible. If you have been billed for a Norton AntiVirus account you never had, please contact the Norton Support team directly. They will be able to help you verify any charges made, and advise on the best course of action. It is crucial to review all transactions in your financial accounts regularly to detect any unapproved activities promptly. Let's us know if there is anything else we can assist you with concerning Norton Antivirus.

If you receive a phishing email pretending to be from Norton, you should report it directly to the Norton Anti-Spam team. To do this, you must forward the suspicious email to phishing@symantec.com. It's important to forward the entire email, including the header, for analysis. This information can help identify and take action against the source of phishing attempts. Please do not click any links or download any attachments from such emails. By doing this, you'll be contributing to the security of your data and others'. Norton appreciates your vigilance in identifying and reporting such threats.

If you receive an email, message, or phone call pretending to be from Norton, this could be a phishing or spoofing attempt. Do not click on any links, download any files, or provide any personal information. Norton will never request your password or sensitive financial information through an unsolicited message. If you suspect a scam, report it to Norton through their official channel. If you clicked a link or entered information, secure your device by running a full antivirus scan and change the passwords of any compromised accounts to prevent unauthorized access.