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North Carolina Department of Commerce Division of Employment Security Customer FAQ

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What is North Carolina Department of Commerce Division of Employment Security's Phone Number?

The question we are asked most often is about how to talk to North Carolina Department of Commerce Division of Employment Security customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent North Carolina Department of Commerce Division of Employment Security Customer Questions

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Applying for Benefits

How Do I Apply for Unemployment Benefits with the North Carolina Department of Commerce Division of Employment Security?

This guide is for individuals seeking assistance with filing for unemployment insurance benefits in North Carolina. Readers...
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What are the eligibility requirements for unemployment benefits in North Carolina?

To qualify for unemployment benefits in North Carolina, an individual must have enough earnings during a specified base period,...
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How long does it take to receive unemployment benefits after applying?

The time it takes to receive unemployment benefits in North Carolina can vary, typically taking a few weeks after a complete...
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Checking Benefits

How Do I Check My Unemployment Benefits with the North Carolina Department of Commerce Division of Employment Security?

North Carolina residents have a variety of different ways that they can seek information regarding their unemployment benefits....
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How Do I Check the Status of My Unemployment Claim with the North Carolina Department of Commerce Division of Employment Security?

This article dNorth Carolina residents/claimants have several methods that can use to get information regarding the status of...
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When will I receive my Form 1099-G for reporting unemployment benefits on my taxes?

Typically, individuals can expect to receive their Form 1099-G by January 31 of the following year for reporting unemployment...
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Receiving Benefits

Can I receive unemployment benefits if I am self-employed or a gig worker?

In North Carolina, self-employed individuals and gig workers usually do not qualify for standard unemployment benefits....
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What is the maximum amount of unemployment benefits I can receive in North Carolina?

In North Carolina, the maximum unemployment benefits range from one hundred to three hundred dollars weekly, based on prior...
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Can I work part-time while receiving unemployment benefits?

In North Carolina, individuals on unemployment can work part-time, but they must follow specific rules. Earnings from part-time...
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Do I need to actively seek employment while receiving unemployment benefits?

Individuals receiving unemployment benefits in North Carolina must actively seek employment as required by the North Carolina...
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Employment Assistance

What resources are available for finding employment opportunities in North Carolina?

North Carolina offers diverse resources for job seekers, including the Department of Commerce Division of Employment Security,...
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What types of support services are offered to job seekers?

The North Carolina Department of Commerce Division of Employment Security offers various support services for job seekers,...
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What training programs are available through the Division?

The Division offers various training programs, including the Workforce Innovation and Opportunity Act for funding job services,...
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Fraud and Appeals

How can I appeal a decision regarding my unemployment benefits?

To appeal unemployment benefits decisions in North Carolina, individuals must file their appeal within ten days of...
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How do I report fraudulent unemployment claims?

Individuals in North Carolina can report fraudulent unemployment claims, such as identity theft or false reporting, by visiting...
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