This guide is for individuals seeking assistance with filing for unemployment insurance benefits in North Carolina. Readers will find helpful tips that can help them file their claims properly and useful links to step-by-step video tutorials and the latest news from the North Carolina Department of Commerce Division of Employment Security.
Funded by the federal Pandemic Unemployment Assistance (PUA) program, The North Carolina Department of Commerce Division of Employment (DCDES) is providing an additional $600 of unemployment insurance benefits to eligible individuals. Claimants can anticipate their first payments by April 17, 2020. This program will also cover self-employed workers and independent contractors. However, the DCDES isn't accepting claims from self-employed workers until April 15, 2020.
Additionally, the program will extend unemployment insurance benefits for an additional 13 weeks. Although, North Carolina DCDES is still implementing the program, ensuring that it follows the guidance of the U.S. Department of Labor. Check to North Carolina DCDES website regularly for updates.
To file a UI claim, you'll need to provide your personal information, including your work history for the previous two years and your reason for unemployment. Due to the current public health emergency, some requirements have been waived. For example, you can answer 'yes' to 'Did you look for work?' on your weekly certifications.
The North Carolina DCDES encourages residents to file their claims online to reduce the amount of phone time. However, individuals can call the North Carolina Department of Commerce Division of Employment Customer Service.
Before you file your UI claim, check out the video tutorials for a step-by-step guide on how to file a claim online. If you experience any issues when trying to log in to an existing account, see the Online Account Help page.
Start here to file your claim. After you've submitted your claim, your employer has 10 days to respond, as given by law, and you can expect to receive payments two weeks after the date you filed your claim. If any benefits are owed for weeks previously claimed, eligible individuals will receive back pay.
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