How Do I Check My Unemployment Benefits with the North Carolina Department of Commerce Division of Employment Security?

North Carolina residents have a variety of different ways that they can seek information regarding their unemployment benefits. They can contact the call center, go online, or write the unemployment office a letter to get information. Making a call to the unemployment office is perhaps the easiest method. However, going online will allow you to get information without having to talk to anyone. Writing the unemployment office may give you access to information about your benefits in writing, which may be beneficial to you. However, this method is the most time-consuming. Regardless of the method you choose, each one will give you access to information regarding your unemployment benefits.

Jeff Whelpley is the editor / author responsible for this content.
Apr 28, 2020

The North Carolina Department of Commerce Division of Employment Security has several methods that claimants can use to check their unemployment benefits. Residents have access to a call center as well as an online website and a contact address. Claimants can get their questions answered using any or all of these methods.

The North Carolina Department of Commerce Division of Employment Security

The North Carolina Department of Commerce Division of Employment Security provides a customer call center for residents or claimants that have questions regarding their benefits. Residents can access this call center during certain hours to ask any questions they may have about their benefits as well as gain access to other services and information. You will be required to give call center representatives identifying information to gain access to information regarding your benefits. However, during certain periods, there may be long wait times. Some offices may be open for you to check the status of your benefits as well.

Visit the Website

Residents who cont want to contact the call center can access the North Carolina Department of Commerce Division of Employment Security website. They will need to create an account or sign in using the account they already created. This method allows you to log in and access information without having to speak with someone. The site should provide information on your employment benefits as well as other information that may be important in regard to your benefits. This method allows you to skip the lines and the wait and get any information you're seeking. However, if there is information regarding benefits that you can't find on the site, you may still have to contact the call center to get the information you need. The website may also be the method you use to certify for your weekly benefits.

Send A Letter

Although not the quickest method, you can get information regarding your unemployment benefits by writing North Carolina's unemployment office. YOu will need to provide the same information you provided when you applied for benefits. It's also a good idea to provide several contact methods. More than likely, you will be notified in writing but you may also be asked to call the office to get more in-depth information regarding your benefits. The wait will more than likely be longer when you use correspondence to set information regarding your benefits. However, if time is not an issue, it's a good way to get information in writing regarding the status of your benefits.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Check My Unemployment Benefits with the North Carolina Department of Commerce Division of Employment Security?

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North Carolina Department of Commerce Division of Employment Security

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North Carolina Department of Commerce Division of Employment Security
Access information regarding my unemployment benefits with the North Carolina Department of Commerce Division of Employment Security
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Get information regarding my unemployment benefits with the North Carolina Department of Commerce Division of Employment Security
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