Can I return an item purchased online to a physical store?

New Balance generally allows customers to return items purchased online to their physical stores, but certain conditions may apply. To facilitate a smooth return process, it is advisable to bring the original purchase confirmation along with the item. It is important to note that some items may be subject to specific return policies, such as clearance items or those marked as non-returnable. Additionally, it is worth checking whether the physical store has the same return policy as online purchases. For the most accurate and detailed information regarding returns, including any potential restrictions, customers are encouraged to check the relevant section on the New Balance website. This will provide the most up-to-date guidance on return procedures and policies.