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Microsoft - Tech Support Customer FAQ

Top Answers & How-to Guides

What is Microsoft - Tech Support's Phone Number?

The question we are asked most often is about how to talk to Microsoft - Tech Support customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I recover my Microsoft account?

Having trouble accessing your Microsoft account? The recovery process is simple and easy. Visit the Microsoft Account Recovery Page,...

How Do I Update My Account Information with Microsoft?

The process of updating your account information varies depending on the device you use. here's some helpful tips to assist you with...
Ask any question you have about Microsoft - Tech Support customer service, get an answer now.

Recent Microsoft - Tech Support Customer Questions

I purchased Word today from Microsoft and want to download it, but when I attempt to download it, a display comes es up titled "Install Office 365" although a lower block has W "

It sounds like you may be encountering a prompt for Microsoft 365 instead of a standalone version of Word. If you have purchased Word as part of a Microsoft 365 subscription, the installation process will involve downloading the complete Office suite, which includes Word. Follow the prompts in the installation window, and ensure you are signed into the Microsoft account associated with your purchase. If you are specifically looking for a standalone version and that’s what you intended to buy, please double-check your purchase details.
Asked Jan 10, 2025 10:52 PM

I purchased Word today from Microsoft and tried to download it, but it is not on my computer.

If you purchased Word and it's not appearing on your computer, first check your email for a confirmation message from Microsoft that includes your product key and download instructions. Ensure you complete the installation as prompted. You may need to log into your Microsoft account to access your purchases and download links. If you downloaded it but can't find it, try searching for "Word" in your computer’s search bar. If issues persist, check for system compatibility or updates needed for your device.
Asked Jan 10, 2025 10:31 PM

I am contacting because I can't access to my admin center. Any of my account is working and I am global administrator

If you are unable to access your admin center despite being a global administrator, it may be due to several reasons such as account issues or permission settings. Ensure that you are using the correct credentials and that there are no issues with your account. Additionally, check for any potential security notifications or alerts that might be affecting access. For the most current solutions specific to your issue, refer to the relevant troubleshooting steps provided in our support resources.
Asked Dec 12, 2024 8:17 PM

Locked out of outlook with new phone number and everytime I try to answer question I don't get verified

We're sorry to hear about this issue. It sounds like you're having trouble verifying your account because your phone number has changed. Since Microsoft's verification questions are designed to maintain the security of your account, it is crucial to provide accurate answers. If you can't verify your identity, you might consider accessing your account on a previously used device or browser. Microsoft sometimes recognizes trusted devices and might let you in. However, if that option fails, you may also try to fill in an account recovery form which lets you provide more details about your account. Please remember patience is required, as the process could take some time to resolve.
Asked Jun 25, 2024 1:54 AM

Live tech support Microsoft 365

Microsoft 365 offers live tech support for its users. You can access this support through various methods including chat and phone. The live tech support is available 24/7 for subscribers and it covers multiple issues like technical difficulties or product-related inquiries. To engage live tech support, sign in to your Microsoft 365 account and navigate to the "Help" section, where you'll find the option to contact support. For telephone support, specific numbers are provided for various regions which can be found under the "Contact Us" section. Remember, the access to live tech support might vary depending on the type of subscription you have.
Asked May 14, 2024 7:45 PM

Help me with my Microsoft - Tech Support customer service issue

Account Recovery

How do I recover my Microsoft account?

Having trouble accessing your Microsoft account? The recovery process is simple and easy. Visit the Microsoft Account Recovery Page,...

Refund Requests

How Do I Get Microsoft Tech Support to Refund a Charge?

If you need to ask Microsoft for a refund, start by visiting their website and using the search bar to find information on how to request...

Update Account Info

How Do I Update My Account Information with Microsoft?

The process of updating your account information varies depending on the device you use. here's some helpful tips to assist you with...

Tech Support Tips

What's the best way to get technical support from Microsoft?

Microsoft have so many problems and services that you are bound to become dependent on them. Well what do you do if you need technical...
We look to the Microsoft - Tech Support issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Microsoft - Tech Support issues reported to GetHuman
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