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What should I do if I receive a disconnect notice?

Asked 4 months ago
Receiving a disconnect notice from Met-Ed can be quite concerning, and it is important to address the situation promptly. First, it is crucial to review the notice carefully to understand the reason for the notice and the deadline by which action must be taken. If the notice indicates a balance due, consider verifying your account statement for accuracy to ensure there are no errors. If you are experiencing financial difficulties that make it challenging to pay the bill, Met-Ed may have options available for assistance. These could include payment plans, assistance programs, or energy-saving initiatives that might help reduce your overall bill. It is advisable to seek information about resources or programs that might be pertinent to your situation. Oftentimes, the Met-Ed website provides detailed information about assistance programs available to customers experiencing hardship. If you have further inquiries or require specific guidance, it may be beneficial to look at the current Met-Ed web page for contact information or additional resources that could assist in resolving the situation. Being proactive can help avoid service interruption.
Answered Aug 3rd 2025

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