GetHuman provides information that makes it easy for individuals who have subscribed to MagicJack to cancel their subscription easily. Read on to do so.
How do I cancel my subscription to Magic Jack?
MagicJack is a device, which uses Voice over Internet Protocol (VoIP) that allows you to receive unlimited calls from the U.S. and Canada using an existing internet connection. It has a USB port on a computer that enables free and low-cost phone services with no additional telephone service needed.
Clients who wish to enjoy these services should have an active subscription that's usually billed annually. Several factors may cause a client to do away with a subscription to magic black. If you wish to cancel your subscription to MagicJack, here is a guide that will help you do so successfully.
The first thing is to gather the following information:
Your full name
The email address you used when signing up
The phone number on file
The password for MagicJack.com
Activation code you used when you signed up
Your order date and number.
You can opt to cancel via the phone or online.
Canceling over the phone
Call the customer service and follow the telephone prompts to talk to a live customer care service representative
Advise the representative that you need to cancel your subscription to MagicJack and follow the instructions given.
Please provide them with your account information upon request.
Also, remember to ask the representative if you'll be charged again. You may also be asked to return the equipment, thus you should follow the return instructions carefully to avoid possible equipment charges.
Be sure to get a confirmation number or email for the cancellation.
Canceling through online media
Log into your MagicJack account.
Click on the Live Chat option
Explain your wish to cancel your subscription to MagicJack and follow the instructions given.
Be prepared to provide any information that may be asked of you regarding your MagicJack account.
Log into your MagicJack account page and remove all your payment info from the page.
Be sure to get a confirmation number or email for the cancellation.
It's important to note that MagicJack might accidentally charge you after canceling. Thus you should double-check that your information is cleared on the website.
Alternative method
You may contact the MagicJack customer care services team to assist you with any queries that you may have, including how to cancel your subscription to MagicJack. Calling them is the most convenient method of having access to customer care representatives to help out with any issue concerning MagicJack.
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